An apprentice that knows when to speak up

Blue draws on the manuals and your best techs’ knowledge in your workspace. Call on it and it works the problem with you. Don’t, and it stays out of the way.

A technician’s view of equipment in a mechanical room

“Blue, work this
one through with me.”

Blue
Let’s start with what you’ve checked.Your workspace knowledge. Your call.

Work the problem together

Walk Blue through the symptoms. It works the diagnosis with you, one step at a time.

  • Known fixes first. Manuals, service bulletins, and fixes shared by your senior techs, each with its source.
  • It remembers what you’ve checked. Keep moving through the problem without starting over.
  • Guesses stay guesses. When the documents run out, Blue says so. It explains what might be worth checking and why. You decide.

Ask in your language. Hear the answer back in it.

✦ Working the problem

“The unit won’t start. I’ve checked the battery.”

✦

Battery check recorded.

What fault code is showing? We can start with the troubleshooting guide in your workspace.

Workspace service manualSource to consult · Troubleshooting
✓ Already checked: battery

A reminder when it matters. Relevant safety checks along the way, like chocking wheels or disconnecting batteries when the job’s procedure calls for it.

“Check the tires, check the drive motors for leaks.”

✦ Example inspection note
Wheel inspection detail
Tires and drive motorsCheck for leaks

Nothing to type. Nothing to remember.

Show Blue the details. Talk through the work. The record comes together as you go.

  • Snap the nameplate. Blue fills in the model and serial number. Asset tags, serial plates, and labels go straight into the report.
  • Your voice becomes the write-up. What you found, what you did, and what needs to happen next.
  • A second look. Blue flags damage or a hazard that’s easy to miss, for you to check. It shows up in the report and the Safety Report.
Explore Safety Reports

Blue keeps track so you don’t have to

The job, the details, and what comes next.
Pick it back up right where you left it.

✦ Airwave · Your job

Everything from the job. Right here.

Photos, voice notes, video, and Blue’s answers stay in one record.

Equipment inspection footageWheel inspection footage
Voice notes
& answers
✓
The details stay togetherPick up the job without piecing it back together.
Explore Jobs

Blue works the way your crew works

Your forms. Your procedures.
Your crew’s experience, passed on.

  • Your process, built in. Custom workflows from your forms and procedures, including guided inspections and code checks against your safety guide.
  • What your senior techs know. The fixes and experience they share in the workspace, available to every tech after them.
  • One workspace for the crew. Shared channels and media keep everyone working from the same information.
You decide what Blue can reach
▤Your manualsService bulletins & guides
☷Your proceduresForms & inspections
✧Your know-howShared fixes & media
✦Blue, on your crewYour workspace knowledge

You set the boundaries.

Workspace documents only
Your choice
Web answers
On or off
Model training
Never your data

Your data is never used to train Blue.

Put Blue on your crew

Here when you call. Quiet when you don’t.

Two technicians talking in an equipment yard
A moment from Meet Marshall.
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