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Do the job once. Get the work instruction.

A document your crew follows, step by step. Your expert records the job and talks through it. Blue drafts numbered steps with a photo for each, in your template. Your expert reviews and signs off before anyone uses it.

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Record it the way it should be done

  • Your expert does the task and talks through each step. The parts, the torque values, how the hoses route, the check at the end.
  • No SOP yet, or one nobody reads? Start from the job itself, not a blank document.
  • Writing one takes days and pulls your expert off the line. Record the work while it's being done instead.
  • Start task by task. Sub-assemblies first, the whole unit later.
  • Glasses keep both hands on the work.

Blue drafts the steps

  • A first draft of numbered steps, in the order your expert performed them.
  • A photo for every step, pulled from the video.
  • Part numbers, torque values, tools and safety callouts in the step where they belong.
  • Anything unclear gets flagged for the expert to fill in.
  • The expert reviews, edits and signs off before anyone follows it.

Process recording

Work instruction example

In your format, ready for the station

  • A work instruction in your SOP template. Clear steps the team can follow after your expert signs off.
  • Every step links to the moment in the video for anyone who needs to see it done.
  • Print it for the station or keep it in the workspace.
Airwave

Draft for expert review

Example work instruction

A layout example using demonstration footage. Your expert supplies and approves the process details before it is used.

Process
Sub-assembly
Parts and tools
Expert to specify
1

Prepare the station

Example point-of-view recording frame showing the technician's work area

The expert identifies the parts, tools and starting setup. Add the approved references to this step.

2

Show the sequence

A second frame from the same demonstration recording

The expert demonstrates the task and explains the order of work, including the part numbers and specified values.

Torque value: expert to confirm.

3

Define the final check

Final demonstration frame showing hands-on equipment work

The expert records the final check and the expected result. Review the instruction before releasing it to the station.

Reviewed by: ____________________

The same steps for the next person

  • New hires and people rotating between stations follow the same reviewed steps, with a photo for each one.
  • Ask it questions at the station. “What's the torque on this?” “What's next?” Blue answers from the instruction.
  • Process changes? Re-record the step. Have your expert review the update before the team follows the new version.
  • Just need answers on the job? That's Training: your crew's know-how, there when someone asks.

Ask the example instruction

Next is the final check. The expert records what to check and the expected result before the instruction is released.

Turn your best person’s process into the standard

Send us one process. We’ll help you record it and turn it into a work instruction.

A technician working on equipment in the shop
A moment from Meet Marshall.

Work instruction example

Example process recording