Every workspace is private
Your company’s information is kept separate from other customers.
Your data stays yours
Private to your business. Controlled by your people. Protected from capture to the systems you already use.
Your data doesn’t train AI models
Your recordings, documents and reports are not used to train our models or shared AI models.
You own it. We’re its custodian.
Airwave processes your data on your behalf to provide your service.
Your technicians stay in control
They choose when to record and what to share.
From the field. To your systems. In your control.
A clear path for the information your team chooses to share.
Technician + glasses
Choose what to capture.
Record photos, video and voice from the work in front of you.
Review on your phone
Review before sharing.
Imported media stays in the app until you use it for a report or share it.
Private Airwave workspace
Protected processing.
Turn shared field information into reports and knowledge for your team.
Your business systems
Your system of record.
Send reviewed findings and evidence to the connected systems you already use.
Connected workflows are configured for your systems and permissions. Job context can flow back to Airwave to support the work.
Identity and governance
Connect company sign-in with SSO, manage provisioning with SCIM, and apply role-based access. SSO users authenticate through their identity provider’s MFA.
Encryption throughout
Customer data is encrypted in transit and at rest, with TLS 1.2+ for network connections and AES-256 for stored data.
US data residency
Your workspace data is stored and processed in US regions, separate from other customers’ data.
AI data boundaries
Your prompts, responses, documents, audio and video are not used to train our models or shared AI models.
Operational visibility
Audit records help your team understand access to and changes to customer data.
Retention and deletion
Workspace retention and deletion follow your service agreement. AI processing is separate from storing your recordings, reports and knowledge.
Bring your security questionnaire
We’ll walk your IT team through data handling, access, AI provider terms and retention. Supporting security documentation is available under NDA.
