Pricing

Less than one hour of a tech's time

Airwave is priced to be a no-brainer. If it saves each tech one hour a month, it's already paid for itself.

Every plan runs on Blue, the AI trained on your manuals, parts, and team knowledge. The plan sets where Blue works and how much it does for you.

Software
Airwave Core
Blue on mobile and web. The full platform: answers, reports, and your team's knowledge.
$75
per user / month
billed annually
Get started
Blue, the platform
✓ Intelligent search and AI answers from manuals, parts lists, team knowledge, and more
✓ Damage detection
✓ OCR text extraction from photos and documents
✓ Translation in 50+ languages
✓ Standard reports included (JHA, site walk, service summary, punch list)
✓ Unlimited custom reports built for your business
✓ Reminders
✓ Job notes on every job, timestamped and searchable
✓ Team messaging and push-to-talk
✓ Sync your knowledge sources: SharePoint, Google Drive, Dropbox, internal wikis, and email listservs
✓ Unlimited storage
✓ Mobile app (iOS and Android)

Enterprise security and privacy
✓ Private, isolated workspaces
✓ Your data never trains our models
✓ Blue answers only from your workspace, with source attribution
✓ Encrypted in transit (TLS 1.2+) and at rest (AES-256)
✓ Your data is never sold or shared
✓ Multi-factor authentication

Enterprise control
✓ Audit logs
✓ Single sign-on (SAML), with Okta and Azure AD
✓ SCIM user provisioning
✓ Role-based access control
✓ API integrations for ERP, CRM, and CMMS
Custom Build
Video Intelligence
Blue trained on your equipment. It watches the work and guides it, step by step.
Custom pricing
Scoped to your build requirements
Talk to us
Everything in Airwave + Glasses, plus
✓ Custom vision model trained on your equipment Custom
✓ Real-time voice guidance, step by step as you work Custom
✓ Auto error detection, Blue flags mistakes before you finish Custom
✓ Visual verification: correct parts, orientation, and torque
✓ Dedicated engineering support and model training
✓ Access to Airwave Glasses SDK
Small team or just you

Want a pair for yourself, or for a handful of techs?

Skip the rollout. Buy Airwave glasses and software by the pair, self-serve, no minimums.

See Airwave Teams

All plans billed annually. Mix and match licenses across your team — not everyone needs glasses.

Questions? Answers.

Is my data safe? Are you sharing it with other customers?
Your data is completely safe. Airwave will not share any of your data with other customers. Your data is never used to train AI models outside your workspace. Voice messages, videos, service manuals, documents and field notes stay securely within your team's workspace. The AI works entirely within your workspace, surfacing answers only for your team. Your data belongs to you.
How does the knowledge library work?
The Airwave Knowledge Library puts everything your team needs in one place — manuals, schematics, service bulletins, part lists, error codes, and videos, all searchable in seconds. It also captures real-world fixes such as voice messages, videos, field notes and adds them to the library with a single tap. Your team controls the content, and every update is pulled in automatically.
How is Airwave different than other AIs?
Most AIs are built for general tasks. Airwave is purpose-built for technicians, field teams, and service operations. It understands manuals, schematics, part lists, error codes, and complex service bulletins. Unlike ChatGPT or Copilot, Airwave keeps your data private. It never trains on your information or shares it with anyone else.
Do I need to ask questions in a specific way?
No. Just ask questions the way you normally would. "What's the error code for this make and model?" or "How do I reset the controller?" Airwave understands natural, everyday language, even with industry slang or shorthand. Say it your way, Airwave gets it.
Can I pull data from other sources?
Yes. Airwave can ingest manuals, PDFs, videos, service bulletins, schematics, parts databases, and more. It syncs with existing repositories like SharePoint, Dropbox, or Google Drive. You can also upload files directly. The more you load in, the smarter it gets.
Does everyone on my team need the same plan?
No. You can mix and match licenses. Technicians in the field can get Airwave + Glasses. Supervisors, managers, and executives who need reports and Blue but won't wear glasses can use Airwave Core at $75 per user.
What's included in the glasses hardware?
Z87+ rated safety glasses with built-in camera, microphone, speakers, and bone conduction audio. Physical record button with visible LED. Ships ready to use with no setup required.
What does "Video Intelligence" actually mean?
We build a custom vision model nased on your specific use cases. The AI watches the video feed in real-time and can guide techs step-by-step, flag errors, and verify correct assembly. This is a dedicated engineering engagement scoped to your workflows.